Account verification but security Department not response 30days now

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Sir,my account was security problem. I need to verify documents on my helabet account. Since then I emailed helabet security department for 30 days and got no reply. And my problem is not resolved. My deposi­t/w­ith­dra­wal­/be­tti­ng/game playing are all blocked in my account. The helabet support team replied to the mail saying that it was out of their jurisdiction to contact the helabet security department. But the security team never contacted for 30 days.

I have been emailing the security team by photos of my ID card/selfies with documents/ my TIN certificate to the security team since 15 days but no solution and no reply to my problem.

5 days ago Helabet said from live chat (There are some technical problems at the moment with receiving letters. Unfortunately there is no technical ability to provide you with the exact time frame the issue will be resolved, please try again later.)

I waited for almost 1 month and did not receive any mail.
helabet company could not solve their technical problem in almost 1 month. It is not desirable from a popular betting site of helabet.

If the security department can’t give a reply even after 20 days to verify the account, then I think the effect of this will reduce the love of the players to helabet casino.

User id:-1026361037
Account linked email:[email protected]