GSB Customer Service Uganda: Locations, Phone & WhatsApp Numbers

Liana Hovhannisyan
Updated: 13 October 2026

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Effective communication is a cornerstone of any successful betting platform, and Gal Sport Betting (GSB) understands this well. This article discusses how you can contact GSB customer service in Uganda. Whether you are looking for assistance with your account, have questions about gambling options, or want help resolving an issue, GSB offers multiple contact methods to ensure you receive the support you would like. Let’s explore how GSB customer service can enhance your gambling experience and provide the help you need when you need it most.

About Gal Sport Betting Uganda

Gal Sport Betting (GSB) Uganda is a leading sportsbook gambling company offering various gambling services. Based in Uganda, GSB provides extensive coverage of sports such as football, basketball, tennis, and rugby, along with live gambling options. It also features a virtual sportsbook and online casino games like slots, roulette, blackjack, and poker. GSB operates through a user-friendly website, a mobile app for Android and iOS, and numerous retail outlets across Uganda. The company is licensed by Uganda’s National Lotteries and Gaming Regulatory Board and promotes responsible gambling. Known for competitive odds, a wide range of markets, and regular promotions, GSB is committed to enhancing user experience and supporting community initiatives.

How to Contact Gal Sport Betting in Uganda?

How to Contact Gal Sport Betting in Uganda?

Gal Sport Betting (GSB) Uganda provides dedicated customer care options for prompt assistance and support, such as live chat, phone support, and email. Whether you have questions about your account, need help placing bets, or have general inquiries, their customer service team is ready to help. Sign in to your account and head to the main offer.

GSB Customer Care Numbers

The phone support line is available during business hours (8:00 – 23:00) on Monday, Tuesday, Wednesday, Thursday,  Friday, Saturday and Sunday, ensuring you can get help for any issue from the sports betting representative when you need it most on the road. Dial the address number +256 800 334 455. Phone support can assist with a variety of issues during different working business hours, including Ugandan account setup, establishment, deposit and withdrawal processes, understanding gambling markets, transactions, closed accounts, primary regulations, most popular leagues, troubleshooting technical issues, giving history information and rate, and resolving disputes with the administrator.

WhatsApp support at +256 707 999 022 is often available beyond regular business hours, providing flexibility for customers who need assistance at different times. WhatsApp support allows for quick, official and convenient client communication, especially when sending screenshots, links, or other media to illustrate your issue.

GSB Email

If you prefer to reach out via email, Gal Sport Betting offers a dedicated email support service at [email protected]. This is particularly useful for non-urgent matters, detailed inquiries, or when you need to provide documentation or screenshots for clear communication with the contacted operators to benefit from.

By providing multiple contact options, GSB ensures customers can get the help they need by choosing the most convenient UG method.

After exploring the various customer support options, let’s delve into the physical location of GSB Uganda’s headquarters.

GSB Uganda Head Office Address

Gal Sport Betting (GSB) Uganda’s head office is conveniently situated at 1st Street, Industrial Area, Kampala (no available data regarding the floor), within the Kampala Region, with the postal number 00000 UG. This central location in the heart of Kampala ensures customer accessibility and facilitates efficient communication with the company’s corporate management and administrative teams located in the centre of the republic for its clients. So there mustn’t be any problems with transport.

Now that we’ve covered the head office location let’s explore Gal Sport Betting’s network of branch/branches across the country.

Gals Sport Betting Branches

Gals Sport Betting Branches

Gal Sport Betting (GSB) has established a network of branches across the country for face-to-face, real-time interactions and communication, which you can see below.

GSB Locations in Uganda

City/Town Address
Abaita Entebbe Road – Gods Mercy Building ,Plot 57
Arua Transport Road – Ghass Building, Plot number 17/19
Bweyogerere Jinja Road – Matovu Muhammed Building
Down Town Nakivubo Road – Sekaziga Building
Iganga Kampala Highway Main Street – Mwena 1hour Photo Studio
Jinja Katch Road West – Betty Kadoko Plot No 5
Kabalagala Tankhill Muyenga Road – Wills Limited Kabalagala
Kalerwe Gayaza Road – Gayaza Road opposite DB9 Club
Kasangati Gayaza Road Kasangati – Mugerwa Family Building
Kasenyi Nkruumah road – Kasenyi Flat Plot 65 Block 448
Kasubi Kawaala Road – Maliz Building
Katwe Entebbe Road – George William Building
Kawempe Bombo Road – House Of Sadin, Plot 165
Kibuye Salama Road – Mercy Complex
Kireka Kinawataka Road – Conor House Complex
Kitintal Portbell Road – Aqua Complex, Plot 2220
Kyengera Masaka Road – Dm Arcade, Plot 612
Masaka Kampala Road – Kayondo Plaza Plot No 6
Matugga Bombo Road – Semwanga Moses Building
Mbale Bishop wasike road – Ashok building
Mbarara Bishop Machalist Street – Liverpool House
Mpererwe Kitezi Road – Opposite taxi park
Mukono Jinja Road – Lina Towers, Plot3
Nakawa Jinja Road – Nakawa Nsimbe Kassi
Nansana Hoima Road – Richier House Nansana
Nansana 2 Kyebando Street – Male Nassar Building, Plot 814
Nateete Masaka Road – Nateete Shopping Center
New Market Street Market Street – Royal Complex Building
Ntinda Kisaasi Road – Tawuis Building,Plot 1290
Nyendo Masaka Kampala Road – Moureen Bukenya Building
Ovino Kisenyi Road – Ovino Mall Plot 22 Muzana Zone
Taj Mahal First Street Road – Taj Mahal Ghats Complex
Tororo Market Street/Nagongera Road – Liberty Plaza, 22/24
Wandegeya Bombo Road – KM Plaza

As you can see, many local branches are located nationwide, adding more convenience and availability.

Conclusion

All in all, Gal Sport Betting (GSB) Uganda offers a variety of convenient contact options for users to access care and assistance with their betting needs. Whether through phone, WhatsApp, or email, GSB’s dedicated user care team is readily available to address inquiries, provide guidance, and ensure a seamless gambling experience. Additionally, with its strategically located head office in Kampala and a widespread network of branches throughout Uganda, GSB is committed to serving its customers effectively, further solidifying its position as a leading sports betting provider in the region.

FAQs

Is there a main contact person for Gal Sport Betting in Uganda?

While there may not be a specific main contact person, Gal Sport Betting (GSB) Uganda provides multiple channels for contacting its user care team.

How long can I wait for a response from GSB support?

Response times from GSB care may vary depending on the contact method and the volume of inquiries. Generally, they ranged between a few minutes and four working days.

How good is the GSB customer service?

GSB is known for providing efficient and helpful user service. Its support team is responsive and knowledgeable.

GSB Customer Service Uganda: Locations, Phone & WhatsApp Numbers Overview by Editorial

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