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1xBet holding winnings hostage for 13 days via predatory verification delays

Groundless USD 883

Spelling and punctuation of complainant are preserved.

On May 19, I made three deposits totaling MYR 610. After winning MYR 2,894, I submitted a withdrawal request, but my account was immediately blocked and I was told to contact customer support.

Since then, I have provided every document and piece of information they requested. However, the support team has only been giving me repetitive, robotic responses without providing any clear timeframe or estimated completion date. Every few days, they ask for additional documents, and when I ask them to request everything at once, they avoid answering the question directly.

It has now been 13 days, and I am still receiving the same generic responses every day with no progress on my withdrawal.

My 1xBet ID:1661484269

Published in Payout delay
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