Complaints of bookmakers - Bookmaker Ratings

Other - 285.63 USD 1Xbet - 26 Июня, 2026

Hello Bookmaker Ratings Team, I am submitting this complaint against 1xBet regarding two failed deposits that have been unresolved since 20th June 2026. Please note that my account currency is BDT, and the total amount is BDT 35,000 (roughly around 300 USD). I selected USD in the form box only because BDT was not available in the dropdown list. On 20th June, I made two separate deposits of 10,000 BDT and 25,000 BDT (Totaling 35,000 BDT) via the 'Fast Nagad' mobile banking gateway. The total amount of 35,000 BDT was successfully deducted from my Nagad wallet (Mobile Number: 01307297595). However,…

Groundless USD 285.63

Payout delay - 883 USD 1Xbet - 1 Июня, 2026

On May 19, I made three deposits totaling MYR 610. After winning MYR 2,894, I submitted a withdrawal request, but my account was immediately blocked and I was told to contact customer support. Since then, I have provided every document and piece of information they requested. However, the support team has only been giving me repetitive, robotic responses without providing any clear timeframe or estimated completion date. Every few days, they ask for additional documents, and when I ask them to request everything at once, they avoid answering the question directly. It has now been 13 days, and I am…

Groundless USD 883

Other - 14.65 USD Helabet Kenya - 28 Мая, 2026

I deposited the stated amount a week ago and I haven't received the funds yet! The support team keeps sending me automated responses without resolving the issue.

Groundless USD 14.65

Balance confiscation - 12000 USD 1Xbet - 22 Мая, 2026

I am a MobCash agent in Morocco. I deposited 146,000 MAD of my personal capital as a business security deposit. 1xBet blocked my agent account and their support instructed me to transfer the remaining 122,559 MAD into a personal player account to withdraw it. The exact moment the 122,559 MAD was transferred, they blocked this personal account as well. Over the past few months, they dragged out the verification and forced me through 4 separate video conferences. Now they are falsely claiming "fraud" to steal my principal money. They have also revoked my access to the Reddy App to destroy…

Groundless USD 12 K

Support - 25000 EUR 1Xbet - 2 Мая, 2026

To whom it may concern, I am filing a formal complaint against 1xbet (1X Corp N.V.) regarding a severe financial dispute and the operator's refusal to credit a legitimate deposit. Event Summary: On 09/12/2026, I made three separate deposits of 25,000 TRY each (Totaling 75,000 TRY) via Bank Transfer. Two of these deposits were credited, but one (25,000 TRY) was never added to my account. Process Evidence: I have been in contact with their support since 10/12/2026 under Ticket #10626788. Despite providing every possible proof requested, including: Official Bank Receipts (PDF) E-signed Official Bank Statements Video Evidence (Recording the mobile…

Groundless EUR 25 K

Payout delay - 22084.65 USD Melbet - 22 Апреля, 2026

I am filing a complaint against Melbet (ID: 1619055897) for a payout delay regarding 22,084.65 Haitian gourdes(HTG) My account has been frozen since April 4th (17+ days) despite providing all KYC documents (ID, selfie, payment proof). I have attached a screenshot of my transaction history showing that Melbet already approved and paid several withdrawals on April 2nd and 3rd. This proves my account is legitimate. I have also proactively informed them about a name inversion error from my registration. Melbet is now ignoring my emails. I request the immediate release of my funds.

Groundless USD 22.1 K

Account suspended - 1500000 USD betjili - 21 Апреля, 2026

I want to close my account on betjili Coz its the biggest scamming site of them alll The rigged the game as usual For over 3 years i have lost more than 15lakh in betjili They never provide anything but takes all by manupulating the game These screenshots are recent Look at how well they behave when i tell them to close my id They take a leave without solving my problem or saying anything

Groundless USD 1.5 Mln

Balance confiscation - 350 USD 1win - 10 Апреля, 2026

I registered on the 1 Win website and topped up my balance by $350. The 1 Win bookmaker immediately ordered verification. I passed it, after which they simply blocked my account permanently. I do not recommend playing with this bookmaker. They are SCAMMERS!!!! They only give reasons for not giving up the money, and they didn't even let me withdraw my deposit! Hello! Our security service has conducted a comprehensive and objective review of your gaming account, [email protected], and, based on its results, we inform you of the following. At the same time, we inform you that, in accordance with…

Groundless USD 350

Balance confiscation - 237000 EUR 1Xbet - 9 Апреля, 2026

Dear Sir/Madam, I hope you are doing well. I am writing to follow up on my previous complaint regarding my blocked account and withheld winnings. Account Details: Name: Jaber Hossain Rubayet Account ID: 604371729 Registered Email: [email protected] As per your previous email, I was informed that my account had been blocked by the security department and that a designated representative would contact me to discuss the issue. However, despite waiting for quite some time, no one from the Security Department contacted me directly, instead a fraudster named Farhad contacted me on Telegram and he claimed to be the head of…

Groundless EUR 237 K

Account suspended - 275000 USD 1Xbet - 6 Апреля, 2026

1x bets security Department and their some operators frozen my account and funds. Id: 604371729

Groundless USD 275 K

Account suspended - 456 USD Starbet Kenya - 7 Марта, 2026

They locked my account when i attempted to withdraw. Support has not been helpful at all.

Groundless USD 456

Support - 1876151729 USD Mostbet - 19 Февраля, 2026

Sir, my Mostbet account has been temporarily frozen for security purposes. I would be grateful if you could kindly reopen it. There is money in my account which I need to play the game, and my game ID is 255107474. Please consider reopening it — I would really appreciate your help. Thank you

Groundless USD 1.9 Bln

Payout delay - 500000 USD 1Xbet - 24 Января, 2026

Please, I did Registered to Open Online ACCOUNT in Company Call, 1XBET : ( www.1xbet.com.gh ) for some years ago , Where I did Deposited into my ACCOUNT in their Company and Again, I did Played Several Online PREMIUM SCRATCH CARD and WON , But they Refused to send my WINNINGS PRIZES for me , Up till Now , So I wanted your Company to help me and Use my Details to check from that Online Company and Process to investigate to Recover all my WINNINGS PRIZES from that Online Company and Send all my PAYMENT CLAIM for me to…

Groundless USD 500 K

Support - 1000 USD TicTacBets South Africa - 24 Января, 2026

Has anyone ever had the issue of being fica approved, and then suddenly when you update your ban details to withdraw are told to deposit R50 and play with it only then can you withdraw, but as soon as the deposit has been made your unable to bet on any game because they've disabled your betting, and then after you asking what that's about your account gets unverified without being given a valid reason for the decision. Keep in mind that one of their agents did confirm that your account can not be unverified once it has been verified, it…

Groundless USD 1 K

Balance confiscation - 4000 USD Batery India - 15 Января, 2026

I deposited 4000 rs on 10/01/2026 but it hasn't been credited yet into my gaming account and I have written a request to administration but there is no reply and customer support is not responding my gaming id is 67258003 and request no. Is 20832914

Groundless USD 4 K

Support - 10000 EUR Batery India - 4 Декабря, 2025

My deposit amount is pending for last 2 month

Groundless EUR 10 K

Other - 1000000 USD Sportybet - 17 Ноября, 2025

Am David chimaroke I have loss my everything please help me out

Groundless USD 1 Mln

Bet incorrectly settled - 1000 USD Rajabets India - 4 Ноября, 2025

in Live casino Roulette game, they are canceling the bet if win big. the bet accepted message usually comes before the spin, but here it comes after the ball lands which is total scam and cheating. i have video proofs of the same. I lost lot of money this way and have screen recording on couple of occasions. Unable to attach video here.. the customer support after seeing video they went totally quite and not responding.. i am attaching their chat history

Groundless USD 1 K

Payout delay - 85 USD 1Xbet - 14 Сентября, 2025

I am a customer of 1xBet (ID: 196664631). On April 3, 2025, I deposited 915,000 UZS, and on April 29, 2025, I deposited another 20,000 UZS via UZ Payments Bot. Unfortunately, neither of these deposits has been credited to my account and they have remained frozen for more than 6 months. I have submitted all required documents, passed verification, and contacted customer support multiple times, but the issue has not been resolved. I also sent emails to all relevant departments of 1xBet, but to this day I have not received any response. 📌 Main concerns: complete lack of transparency and…

Groundless USD 85

Payout delay - 9100 USD 1win - 5 Сентября, 2025

Complain copy made to 1win : (Proofs attached below) Please help me 🙏🏻 Dear 1win Management, This is a formal and final notice regarding the unreasonable and unjustified delay in crediting my 1 BTC prize from the Spin Wheel win dated June 21, 2025 to my 1win account (ID: 54715166). Despite multiple clear confirmations and guarantees from your management— including personal communications from your appointed manager Ms. Diksha, your chat support, technical team, and Telegram/call agents—my prize has still not been credited. I have documented and preserved the entire trail of evidence, including: Screenshots and screen recordings of all support…

Groundless USD 9.1 K

Payout delay - 16500 USD Rajabets India - 19 Августа, 2025

They put my withdrawal request in waiting from 3 days and coustomer support giving same replies copy pasting it again not resolving the issue

Groundless USD 16.5 K

Support - 500 USD Rajabets India - 11 Августа, 2025

The service of rajabet is very useless, my withdrawal is not happening. They are not giving my withdrawal in the name of document verification. I have submitted the documents 1 month ago but they are waiting. When I ask, they say that they will verify when your number comes

Groundless USD 500

Other - 550 USD hollywoodbets - 17 Июля, 2025

I have been scammed in credit card by named ZAR in hollywoodbets and please help retrieve that money because that is unauthorized transaction i really need your help. Please contact me i really need your help

Groundless USD 550

Payout delay - 9000 EUR 1xBet India - 5 Июля, 2025

Dear 1xBet Support Team, I am extremely disappointed with the ongoing issue related to my pending withdrawal of ₹9000. Despite sharing the UTR details, bank confirmation, latest bank statement, and a signed letter from the bank, I am continuously receiving the same response, without any resolution. This is unacceptable, as my bank has clearly confirmed that the amount has not been credited. I have re-attached the updated bank statement and the official letter for your reference again. Please escalate this matter to your Payments Department Head or Senior Resolution Team. Details: 1xBet ID: 471045207 Withdrawal Amount: ₹9000 Withdrawal Date: 21/06/2025…

Groundless EUR 9 K

Account suspended - 5200 USD 1Xbet - 16 Июня, 2025

My 1xBet EPOS (sub-agent) account with ID 1288545 was suddenly deactivated on May 28, 2025, without any prior warning or explanation. At the time of deactivation, my account had a balance of over BDT 608,000 (approximately $5,200 USD). I contacted multiple departments via email, including [email protected] and [email protected], but I have not received any solution or clear response. This sudden action without transparency is unacceptable and has caused me financial loss and mental stress. I request immediate investigation, reactivation of my account, or refund of my full balance.

Groundless USD 5.2 K

Account suspended - 5.2 USD 1Xbet - 16 Июня, 2025

My 1xBet EPOS (sub-agent) account with ID 1288545 was suddenly deactivated on May 28, 2025, without any prior warning or explanation. At the time of deactivation, my account had a balance of over BDT 608,000 (approximately $5,200 USD). I contacted multiple departments via email, including [email protected] and [email protected], but I have not received any solution or clear response. This sudden action without transparency is unacceptable and has caused me financial loss and mental stress. I request immediate investigation, reactivation of my account, or refund of my full balance.

Groundless USD 5.2

Support - 2 USD Batery India - 16 Июня, 2025

I received payment from batery on 01.05.2025 for USD 350. Now my bank account number is blocked saying this money is transferred from illegal account so they blocked the money as well my account. I have been reporting to batery for more than an a month but there is no response from them. I want to know how to suit a case against batery for this and i want the cyber case to be solved immediately and return my money to me. Please support me in this regarding.

Groundless USD 2

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